BI Radio
Episode 15: Metrics and Measurement
[Aired: Oct. 29 , 2008]
- What's the difference between miserable and meaningful?
- Scorecard or dashboard? (The difference is strategy)
- How do you win entry into the Balanced Scorecard Hall of Fame?
BI Radio gives you the answers in episode 15.
[Time: 30m 00s]
Episode 15: Show Segments
Three signs of a miserable job
Best-selling author and workplace consultant Patrick Lencioni explains why measurement makes the difference between work that's miserable and work that's meaningful.
[Time: 9m 10s]
Balanced Scorecards Defined
Balanced Scorecard expert Brett Knowles explains the difference between scorecards and dashboards and outlines the best practices for building Balanced Scorecards.
[Time: 9m 18s]
Customer Success: Balanced Scorecards in Manufacturing
Mark Lack discusses strategy management, performance metrics, and Mueller Inc.'s elevation to the Balanced Scorecard hall of fame.
[Time: 9m 16s]
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